Technology Services

Staffing


A division of the Finance Department, Technology Services is comprised of the Information Services Coordinator, Network Technician and GIS Specialist. Each staff position is responsible for specific key functions as well as duties as assigned and each individual brings an important set of skills as well as valuable experience to the city. The Network Technician and the GIS Specialist report to the Information Services Coordinator.

The Technology Services Division is responsible for the following programs:

  1. Technology Administration / Customer Service
  2. Budgeting, Tracking, Planning Expenditure for Technology, Telecommunications and Technology Internal Services Fund
  3. Project and Program Management
  4. Infrastructure , Network Security and Data Backup and Disaster Recovery Support
  5. Wi-Fi Healdsburg Support
  6. Telecom (Phones) Support
  7. Applications Support
  8. Server and Storage Support
  9. PC and Printer Support

2016/2017 Proposed Projects



This list encompasses any scheduled projects for the 16/17 fiscal year. This list does not include day to day operations, equipment refresh cycles or unforeseen emergencies. 

  • Enterprise Resource Planning (ERP) 
  • Mobile Device Management (MDM)
  • Server Virtualization
  • Disaster Recovery Master Plan
  • Office 2016 Implementation
  • Network Monitoring / Security
  • Wi-Fi City Hall