Officer Commendations & Complaints

Overview
We are constantly striving to provide the highest quality of service in a courteous and professional manner. Those who we serve are an important source of information and feedback about the quality of our service.  Unfortunately, in the course of police operations, conflicts or misunderstandings arise between the Police Department employees and the members of the public.  Recognizing this, we have an established procedure that permits members of the public to report Police Department employee conduct that they feel is exemplary or unprofessional.  If you feel that a member of the Healdsburg Police Department has acted in a commendable manner or has acted improperly, a "Citizen Commendation / Complaint" form is available.

We encourage the members of the community to report superior service or misconduct on the part of the Police Department employees to the on-duty Watch Commander at 707-431-3377 or in person at the Police Department. Community members may also pick up a Citizen Commendation/Complaint form in the Police Department lobby 24 hours a day, 7 days a week. 

Forms

Annual Citizen Complaints Against Peace Officers Report
Each year the Healdsburg Police Department reports the number of citizen complaints received to the California Department of Justice.  As part of the City's commitment to transparency and to maintain a high level of public trust, this data will be published annually online.

2015
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  2  0  2
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  1  1  0
 TOTALS  3  1  2

2014
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  2  2  0
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  0  0  0
 TOTALS  2  2  0

2013
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  0  0  0
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  0  0  0
 TOTALS  0  0  0

2012
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  1  1  0
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  0  0  0
 TOTALS  1  1  0

2011
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  5  4  1
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  1  1  0
 TOTALS  6  5  1

2010
 Type of Complaint  Number Reported  Number Unfounded  Number Sustained
 Non-Criminal  5  5  0
 Criminal (Felony)  0  0  0
 Criminal (Misdemeanor  0  0  0
 TOTALS  5  0  0