Coronavirus (COVID-19) 

Person Washing His Hands

Mandatory Shelter-in-Place Order

Sonoma County ’s mandatory shelter-in-place Order started on 12 AM on Wednesday, March 18, and has been extended through Sunday, May 3, 2020. The Sonoma County Health Officer may further extend or otherwise change the length of time as necessary.

The intent of this Order is to ensure that people remain in their homes and minimize social interactions outside of their immediate family. The Order states that you may leave your home for a handful of reasons, which include:

  •  ensuring the health and safety of you and your family
  • engaging in outdoor activity that does not involve close contact with other people
  • getting necessary services and supplies for you and your family
  • performing employment functions permissible under the Order, such as work that operates and maintains "essential infrastructure" such as water, sewer, gas, electrical, solid waste oil refining, roads and highways, public transportation, communications, and public works construction.

Go here for the full text of the Order. Go here for the press release on the extension of the Order.

Shelter-in-Place FAQs

Here are answers to frequently asked questions about how this Order will affect you and your family.

Resources for You and Your Family

Sonoma County

The main resource on coronavirus here in Sonoma County is The County of Sonoma regularly updates and maintain this information. Here are some other resources to help you through this difficult time.

You can also call 2-1-1 or text your zip code (95448) to 898-211. This hotline is staffed by operators from Wine Country to the Rescue, who can answer questions about coronavirus.

Electric, Water and Wastewater Services

We realize the coronavirus will deeply impact the economy and people’s livelihoods. Therefore, the City of Healdsburg is waiving late fees and re-connect fees, as well as prohibiting disconnection of electric and water/wastewater services, for March and April. If you have any questions, please call our utility-billing department at (707) 431-3307.

Seniors and Older Adult Populations

The City of Healdsburg is here to help our community through the COVID-19 health emergency. One of our focus areas is our senior and older adult community. The City’s Community Services Department has developed four programs to ensure our seniors and older adults are connected and have the essential supplies they need throughout this time. 

In addition, we are working to create opportunities for people to take care of one another. For more information, please visit, email, or call 707-431-3324.  

Also, go to this link for Sonoma County resources for those ages 65 and over and other groups more vulnerable to coronavirus.

Need Help? Looking to Help? "Neighbors Network" Might be for You

The City is here to help our community through the COVID-19 health emergency. If you need assistance getting food, essential supplies, or other help, we can work to match you with a volunteer who can assist you. If you are looking to volunteer to help someone in our community, let us know. We are also here to help organizations who are in need of volunteers. For more information and to submit requests for help or to volunteer, please visit  the City’s Volunteer Program.

Practice Good Hygiene

The most effective and pro-active things you can do to protect you and your family are to shelter-in-place, keep at least six feet from other people when you have to leave home, and to practice good hygiene:

  • Wash your hands thoroughly and frequently. That doesn’t just mean before you eat and after a bio break -- it’s also, for example, after you leave the store or another public place. If you don’t have soap and water available, use a hand sanitizer that’s at least 60 percent alcohol.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. That includes surfaces you may not normally think of, like your car steering wheel, your purse or wallet, and your credit cards.
  • Do. Not. Touch. Your. Face. This is hard because we all do it subconsciously, but try to remember to use a tissue if you must touch your eyes, face or mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid close contact with people who are sick.

More Coronavirus Information

Story Map: Sonoma County’s GIS team has created a story map dashboard that gives a daily update of the number of coronavirus cases and deaths in Sonoma County as well as in California and nationwide. 

Centers for Disease Control and Prevention - COVID-19
World Health Organization - COVID-19

Video Messages from the Mayor and City Manager