What is E-Billing?
There is a way to receive your utility bills that will save you time. Register for E-Billing and receive your utility bill directly in your email inbox. The E-bill will look exactly like your current paper bill. It’s very user-friendly, easily accessible and available 24/7.
This is an easy and cost-effective way for you to receive your monthly utility statements, view and keep track of subsequent utility bills, plus, you can make one-time or sign up for automatic recurring payments online. You’ll have less paper to shuffle and file, and no need to request and wait for duplicate bills because it’s all available online.
Registration is free. If you need any assistance with signing up or using this new service, please call Utility Billing Customer Service staff at 707-431-3307 and we’ll be happy to walk you through the process. Once you’ve registered you will be able to view your account history, enroll in AutoPay, edit your payment profiles, enroll additional utility accounts, manage your user settings, and more! Register for E-Billing

Show All Answers

1. I have an emergency with my water, sewer or electric service, who do I call?
2. I have a question about my utility bill, who do I call?
3. What is E-Billing?
4. How is water billed?
5. How is sewer billed?
6. How is storm water (aka drainage) billed?
7. How is electric billed?
8. How often is my meter read?
9. What happens if I don’t pay my bill on time?
10. Can I make a payment arrangement?
11. What happens if my payment is returned by my bank?
12. What do I do if I think I have a leak?
13. What do I do if I find a leak?
14. Can I get a credit for the excessive water due to a leak?
15. Will a water leak affect my sewer bill?
16. How can I pay my bill?
17. Can I set up automatic payments?
18. Are there any discounts available for seniors, veterans, or low income customers?
19. I just bought an electric car, are there any discounts available on my electric bill?
20. Can I dispute my bill?
21. How do I start or transfer residential utility service?
22. How do I start or transfer commercial utility service?
23. Are there any organizations that can help me pay my bill?
24. How do I cancel utility service?
25. How far in advance do I need to notify Utility Billing of service changes?
26. Who can make changes to my account?